Shipping

I AM FROM MALAYSIA AND SINGAPORE, WHAT ARE THE SHIPPING RATES?
 
Item Klang Valley Pen Malaysia  East Malaysia Singapore
Splash (L) FREE* RM55 RM80 RM180
Splash (S) FREE* RM55 RM80 RM120
Roxanne  FREE* RM30.00 RM60 RM120
Chuck  FREE* RM30.00 RM60 RM120
The Colour Block Series  FREE* RM30.00 RM60 RM120
Savers  RM30.00 RM30.00 RM60 RM120
Chucky  RM30.00 RM30.00 RM60 RM120
Spike RM30.00 RM30.00 RM60 RM120
Millie RM30.00 RM30.00 RM60 RM120
Jude  RM30.00 RM30.00 RM60 RM120
Weekender Bags - Sanchez  RM30.00 RM30.00 RM60 RM120
Meenie RM30.00 RM30.00 RM60 RM120
Tees RM15.00 RM15.00 RM15 RM28
Outer covers only  RM25 RM25 RM35 RM41
 
*FREE except to Shah Alam, Klang, Kajang, Bangi, Putrajaya, Cyberjaya. Fee will be the same as Pen Malaysia for these locations. 
 
All parcels will come with a tracking number and a signature will be required upon receipt. However, customers are responsible for any additional charges on returned packages. 
   
WHEN CAN I RECEIVE MY PARCEL (Within Malaysia)?
 
If the stars and moon are aligned you will be receiving it within 3 working days.
Otherwise it should take no longer than 6 working days for you to be with your Doofs.
 
 
I AM OUT OF MALAYSIA, WHAT ARE THE SHIPPING RATES? 
 
  Outer Covers Only - up to 2 kg Duffel Bag Tees
  International Air Parcel (by air) International Surface Parcel (by sea) International Small Packet (by air)  International Small Packet (by air) 
Destination  Estimated delivery time (working days) Rate/unit
(RM)
Estimated delivery time (working days) Rate/unit
(RM)
Estimated delivery time (working days) Rate/unit
(RM)
Estimated delivery time (working days) Rate/unit
(RM)
Australia  6 - 14 95.00 5 - 14 weeks 58.00 5 - 11 63.00 5 - 11 52.00
Canada 8 - 16 160.00 6 - 16 weeks 87.00 6 - 11 72.00 6 - 11 60.00
Denmark  8 - 15 132.00 5 - 14 weeks  58.00 6 - 11 72.00 6 - 11 60.00
Germany  8 - 15 132.00 6 - 15 weeks 67.00 6 - 11 72.00 6 - 11 60.00
HK  6 - 12 56.60 3 - 4 weeks 36.00 4 - 10 44.00 4 - 10 36.00
Netherlands 7 - 14 114.00 6 - 15 weeks 67.00 6 - 11 72.00 6 - 11 60.00
New Zealand  7 - 14 114.00 6 - 16 weeks 87.00 5 - 11 63.00 5 - 11 52.00
Philippines 6 - 12  56.60  4 - 7 weeks  41.00 4 - 10 44.00 4 - 10 36.00
Sweden  8 - 15 132.00 6 - 15 weeks 67.00 6 - 11 72.00 6 - 11 60.00
Thailand 6 - 12 56.60 4 - 9 weeks 50.00 4 - 10 44.00 4 - 10 36.00
India 6 - 14 95.00 4 - 9 weeks 50.00 5 - 11 63.00 5 - 11 52.00
UK 8 - 16 160.00 6 - 18 weeks 105.00 6 - 11 72.00 6 - 11 60.00
Singapore 5 - 8 41.00 - - 4 - 10 34.00 4 - 10 28.00
 
I AM OUT OF MALAYSIA, WILL I BE CHARGED FOR CUSTOMS FEES?
 
Shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination. Unfortunately, we have no control over that. 
 
Any charges incurred are the responsibility of the recipient of the parcel. For more information regarding your country's custom policies, please contact your respective customs office. 
 
Please note that all orders are subject to review and checks by customs authorities upon arrival to the country of delivery.
 
CAN I TRACK MY ORDER?
 
Yes! In fact, an email notification will be sent to you once your order has been processed and shipped, together with a tracking number. You can also track the status of your order at Your Account page area at our website.
 
 
 
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